Limited Lifetime Warranty covers any delamination, cracking, chipping, staining, and yellowing due to product failure or install error. Delamination due to moisture is covered when a moisture barrier product is used on floors with moisture issues.
1 year on any delamination, cracking, chipping, staining, and yellowing due to product failure or install error. Delamination due to moisture is covered when a moisture barrier product is used on floors with moisture issues.
Warranties do not cover any chips, stains, or scratches from user error OR cracking due to shifts in the slab/moving concrete. Epoxy is a rigid substance and can crack when the slab underneath cracks or shifts.
Proper care of the floor is important. Clean all chemical spills with a neutral detergent like dawn soapy water mixture immediately or within 30 minutes to avoid any issues with your floor.
South Coast Epoxy reserves the right to adjust warranty coverage at their discretion based on intended use of surface. For example: a shop where heavy machinery and forklifts are driven will have a less inclusive warranty than a retail space where only foot traffic is expected. Any adjustments will be written into the proposals for each customer.
** If you have any issues with your floor please call/ text/ or email us immediately. We will come out to assess and plan any repairs needed for your floor as needed under our warranty. We want you to be happy with your floor. We do our best to ensure great outcomes for each and every job. We will work with you on any questions or concerns you may have regarding your floor.